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Free to sign up (T&Cs)

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5 Stars = 1 free ticket (T&Cs)

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Earn 1 Star every £6 (T&Cs)

• Free to sign up (T&Cs) • 5 Stars = 1 free ticket (T&Cs) • Earn 1 Star every £6 (T&Cs)

A black background logo featuring a white snake with seven arrows above it, and a DNA helix pattern integrated into the snake's body. Below, it reads "ELSHAM HALL" in white capital letters.

Introducing Elsham Hall Rewards

5 Stars = 1 Free Ticket

(single or Family ticket, account holder only)

Valid across park admission and our growing in-house event calendar + access to exclusive offers

Gain 1 star for every £6 you spend in a single transaction (across our shop, online shop, activities and ticket admissions. Some unique items may be exempt)

Sign up or Check in

You consent to receive automated informational and marketing texts, including Loyalty messages, vouchers and discounts, via the phone number you provided. To unsubscribe at any time, reply ‘END’. Standard rates apply. Joining this programme is not a condition of purchase. You certify that you are at least 18 years of age. The card you use for this or future transactions will be automatically linked with your account to surface any offers or rewards. Please visit this merchant’s website to learn more about their privacy practices. ‎

By signing up, I acknowledge that the payment card used for this transaction will be automatically linked to my Loyalty account to assign points for future transactions.

T&Cs

  • Firstly, you have to be aged 18 or over to join.

    There are then multiple ways to sign up for rewards. None of which require a password.

    All you need is your mobile number.

    Your account and all purchases will be linked to that number. Shopping in store or online. (if your details change, no problem we can update them for you)

    Sign up;

    -Through the Link above on our website

    -In store using our digital counter with your mobile number, email or other identifiers.

    -Scanning any of our Qr codes

  • You earn 1 star for every £6 you spend in a single transaction.

    -)You have to spend a minimum of £6 to gain 1 star

    -)£s do not carry over into another transaction.

    Example 1

    Sally buys 2 drinks for £6 in a single transaction. This does qualify for 1 star.

    Example 2

    Sally buys 1 drink for £3 in a single transaction. This doesn’t qualify for a star or contribute towards a star.

    -)Some items/collaborations may be star exempt

  • -Redeem your 5 stars

    To redeem your free ticket simply walk up to our counter and either sign in on our touchscreen register with your mobile number or tell us your name. Your 5 stars will be removed in exchange for your free ticket.

    1x Adult/Concession/Child Ticket or 1x Family Ticket (2 adults + 3 Children)

    Free tickets can only be redeemed by the account holder for the account holders single ticket or family.

    The account holder can not redeem his/her ticket for another family/group.

  • You can;

    -Simply click the link on our website and sign in to see your star balance.

    -Sign in or ask at the register with an Elsham Hall team member.

    -Follow the link sent to your email or number.

  • Unused stars will expire after 12 months.

  • Our system and policy requires the account holder to be present and be part of the redeeming free ticket family/single.

    The free ticket can only be redeemed for the account holders immediate family/friends. The account holder can not redeem his/her ticket for another family/group.

  • Simply go to where you check your rewards and click on account. It’s here you can turn off notifications.

  • Simply contact us via email at enquiries@elshamhall.co.uk or over social media.

  • We don’t plan to do this but the state of the world can change.

    We hold the right to change our Rewards scheme at any time. We will always give a minimum of 30 days notice before any changes are made. But will go out of our way to give much further notice.

  • We don’t plan to do this at all but we have the right to end our rewards scheme with 30 days notice.

  • We use the secure payment and business solution Square to provide our loyalty programme. We and they do not share your details with anyone else. We do not store your card details only identifiers and what you provide to us.

    You can view our data policy here We used a template from the ICO for small businesses.